For change-of-mind returns, you may request a return within 14 calendar days of delivery. Items should be unused, in their original packaging, and include all supplied accessories.
Please contact us through the form on our Contact Us page before sending anything back. Our team will review your request and provide return instructions and the return address where applicable. Please do not send a return to a manufacturer or to an address that has not been provided by our team.
Damaged, incorrect, or missing items
If an item arrives damaged, is incorrect, or appears to be missing, contact us through the form on our Contact Us page as soon as reasonably possible. Please include your order number and a description of the issue. We will review the details and discuss an appropriate solution.
Return shipping
For an approved change-of-mind return, you are responsible for the return shipping cost. If an item is damaged or incorrect, contact us before returning it so we can review the issue and advise you on the next steps.
Refunds
Approved refunds are limited to the amount paid for the returned items and will be issued to the original payment method where available. Processing times depend on the payment provider.
This policy does not limit any rights you may have under applicable consumer protection laws.